Frequently asked questions
How can I verify that PCC received my packet?
Ship your packet with a carrier that offers delivery verification, or drop them off personally at the PCC business office.
When should I expect to hear back about my samples?
Please allow 30 days for a response. We will provide feedback and guidance regarding your products.
How do I get my products to PCC once they are authorized?
Choose from a variety of distributors (see below) or you may self-distribute. You may supply some or all PCC stores.
Who are PCC’s largest or most frequently used distributors?
Beer and Wine
Columbia Distributing Grape Expectations
Noble Wines, Ltd.
Southern Wine and Spirits
Vinum Importing and Distributing
Books and publications
Harper Collins Publishers
Random House, Inc.
Ingram Publisher Services
Deli and Bakery
Distribution Partners, Inc. (DPI)
Pacific Food Importers
R & K Foods
R & K Foods
Specialty Frozen, Inc.
Health and Body Care
Frontier Natural Products Co-op
Northbest Natural Products
Meat and Seafood
Clipper Ship, Inc.
Northwest Specialty Produce
Organically Grown Company
Pacific Coast Fruit Company
Peterson Fruit Company
How do I get my products authorized at one of these distributors?
Our merchandisers can help facilitate placement of your products with an appropriate distributor.
What is a broker? Do I need one for my product line?
A broker is a representative paid by commission, retainer or a combination of the two. A broker is responsible for negotiating product placement with retailers and distributors, and handling the respective paperwork and follow-up. Brokers can negotiate promotional calendars between manufacturers and retailers, and typically are responsible for placing approved products onto the shelves at the stores. The need and use of a broker is at the sole discretion of the vendor.
May I take samples to the store to see if your staff likes them?
Store staff members are not responsible for new item authorization. Our merchandisers make all new item decisions and approved items are communicated to our stores through a systematic process. Please submit new items to our business office to ensure our merchandisers see the products.