Member Benefits FAQ

A key benefit of PCC membership is saving 10 percent on the shopping trip of your choice each month. Simply identify yourself at checkout to receive the 10 percent savings.

How does it work?

It’s simple: Just show your member card or tell the cashier the phone number associated with your membership. Then ask to apply your 10 percent savings to that transaction.

 
Can I use the discount multiple times in one day?

No. The 10 percent savings is valid for one transaction a month. On Member Bonus Days, the 15th and 16th of each month, members enjoy a 5 percent savings throughout the day.

 
Can a cashier tell me on which date I used my discount each month?

No. The cashier can see if, but not when, the 10 percent savings was used.

 
If I haven’t used my 10 percent discount in the current month, can I bring in a receipt from earlier in the month and apply my discount?

No. The 10 percent savings must be applied at the point of purchase. It cannot be used retroactively.

 
What if a product I want to include in my purchase isn’t available? Does the 10 percent discount apply to a rain check?

We strive to keep our shelves fully stocked, but there are times when an item isn’t available. If that happens when you are in the store to apply your 10 percent savings, we will happily provide a rain check and honor it when the product is back in stock. The cashier will simply include a note that says the product should receive the 10 percent savings. When you bring the rain check back to purchase the product, we will apply a 10 percent savings to that item.

 
If I forgot to use my discount last month, can I bring in a receipt from last month and have it applied?

No. The 10 percent savings is not retroactive. You must use it in the calendar month.

 
I’ve been able to apply my 10 percent savings retroactively in the past. Why can’t I do it now?

As a co-op, PCC is accountable to our members to responsibly run our business. Core to this is ensuring members are treated equitably and policies are managed consistently. As a result, we made the decision to eliminate exceptions to the 10 percent savings, making it easier for staff to treat every member to the same level of service.

 

How do “scan exempt” members access their digital coupons?

The move to digital requires the 10 percent savings to be tied to a unique member number or phone number. While scan exempt members can still participate in Member Bonus Days on the 15th and 16th of each month, the 10 percent savings is only available to those members with a recorded member number or phone number.