Updated: April 8, 2026
As a PCC member, shopper, class enrollee, event attendee, service provider or curious browser of our website, your trust means a lot to us. This privacy policy (“Policy”) explains how information about you is collected, used and disclosed by Puget Consumers Co-op, doing business as PCC Community Markets (“PCC”) when you become a member of PCC, access or use our website or other online or mobile services or applications (which we call our “Services”), shop in our stores, or otherwise interact with us.
We encourage you to review this Policy regularly to stay informed about our privacy practices, as PCC may change this Policy from time to time. We will update the date at the top of the Policy whenever we make a change. If you have questions about this Policy or our information practices, contact us at [email protected]
We may supply different or additional notices of our information practices specific to certain programs or activities. In addition, we may change this Policy from time to time. If we make changes, we will notify you by revising the effective date above and, in some cases, we may provide you with a more prominent notice (such as adding a statement to our homepage or sending you a notification).
We collect information you provide directly to us. For example, we collect information when you become a member of PCC; shop in our stores; access and use our Services; sign up for or participate in classes, events, newsletters, promotions, sweepstakes or mailing lists; respond to customer surveys; engage with us over social media platforms; and when you email, call or otherwise communicate with us.
The types of information we may collect include your name, address, phone number, member number, fax number, email address, ZIP code, payment information, demographic information, information about your shopping, purchases, interests and preferences and any other information you choose to provide. If you access and post to our social media pages, we may collect posted photos, videos and social media usernames.
If you sign up for a PCC Cooks class, enroll your child in our Cooks’ Camp program or submit an incident report related to our Services, we may collect additional information that you provide to us, including but not limited to allergies, health and dietary restrictions and issues and emergency contact information.
In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it to them, register someone else to attend a PCC Cooks class or provide emergency contact information. We will use this information to fulfill your requests and communicate with that person regarding the transaction, if applicable, but we will not send marketing communications to these individuals unless they separately consent to receive these types of communications from us.
When you access or use our Services, shop in our stores or otherwise interact with us, we automatically collect certain information, including:
We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect anonymized demographic and other information from third party sources and information from third party social media platforms (such as Facebook) if you make certain content and information publicly available, such as photos, videos and profile information.
Providing good customer service to our shoppers and members is important to PCC and we are not in the business of selling data to others. We may share your information with third-party service providers, contractors, agents or vendors that we employ or partner with to provide certain business functions, such as:
Your information may also be shared with third parties:
We may also share anonymized, aggregated or de-identified information with third-party service providers to facilitate analysis of the effectiveness of business functions, help us improve our Services or for other legitimate business reasons. This information cannot reasonably be used to identify you.
We store personal information associated with your membership account indefinitely. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Policy.
We care about keeping information about you safe. Although no security system or website can guarantee the complete security of your information, PCC has implemented and maintains reasonable security practices appropriate to the information we maintain to protect data from misuse, unauthorized access or disclosure. We also comply with payment card industry data security standards for the processing of credit and debit card transactions.
Third parties interact with our Services in various ways. These third parties are independent of PCC and this privacy policy does not apply to the information they may collect about you and your interaction with them through our Services.
We engage third parties to provide targeted advertising, paid search results and analytics services. For an explanation of the information we collect using third-party analytics, see Information Collected from Cookies and Other Tracking Technologies above. Third party analytics services we use also may use the information collected from your access to Services to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your online activity.
Our website uses Google Analytics to automatically collect anonymized data referenced above when you access our website. Please refer to the following links for an explanation of how Google Analytics collects and uses information, and how you can opt out of such collection:
We may integrate Google Analytics’ services with Google advertising services such as:
You can learn more and manage your online advertising preferences via the following links:
Please note that even though you may opt out using one or more of these options, you may still continue to receive generic ads.
Our privacy policy does not apply to third party cookies, web beacons or other tracking technologies. For more information about how to opt out of having your web browsing information used in this way or to otherwise manage your Online Advertising Preferences, please see Online Advertising Preferences below.
Our Services may offer social sharing features or other integrated tools (for example, Facebook, Instagram or Twitter), which let you share actions you take on our Services with other media, and vice versa. When you use these features and tools, you may share information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please read the privacy policies of the applicable social media platforms that provide these features.
Our services may contain links to other sites, including sites on which PCC advertises. They may use their own cookies, web beacons and other technology to independently collect information about you. These sites operate independently of PCC and have their own privacy and security options – please refer to these sites’ policies for how they collect, use and share information.
You may either update or correct your member or non-member online account information on our website or by filling out a member update form and either mailing it to us or delivering it to any PCC location. You may update or correct your online account information by logging into your account and updating your information online. If you wish to deactivate your member account or online account you may email us at [email protected].; however, doing so will result in you not receiving notices of member benefits (such as member-only offers, invitations to member-only events, election information and your ballot, and information on any patronage dividend authorized by the Board of Trustees) or promotional or other communications that may be of value to you. We may retain information about you as required by law or for legitimate business purposes.
You may opt out of receiving promotional communications from PCC by following the instructions in those communications; however, doing so may result in you not receiving notice of member benefits (such as member-only offers, invitations to member-only events, election information and your ballot, and information on any patronage dividend authorized by the Board of Trustees) or promotional or other communications of value to you. You may also remove yourself from our email list by clicking on the unsubscribe or update profile link presented in all promotional emails, including newsletters, we send to our customers. If you opt out of receiving promotional communications, we may still send you non-promotional emails, such as emails about your purchases, account, membership or our ongoing business relations.
The settings of your Internet browser or mobile device may allow you to stop sharing your precise location with PCC or others (but generalized information, such as city and state, may still be shared). You can also stop collection of location information in connection with mobile applications by following the standard uninstall process pr by changing device settings or settings in specific applications to not allow tracking and location information.
Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies. For more information about what cookies are and how they operate, including how to see which cookies have been set and how to manage or delete them, please visit https://www.aboutcookies.org or https://allaboutcookies.org/. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
We do not intentionally or knowingly collect personal information from children under the age of 13. If you are under 13, you should not provide information on our website or through our Services. If you become aware that a child under the age of 13 has provided us with personal information, please email us at [email protected].
PCC is based in the Seattle metropolitan area, State of Washington, in the United States and the information we collect is governed by United States law. By accessing or using our Services or otherwise providing information to us, you are consenting to the transfer, processing, usage and storage of your information in the United States.
If you have any questions, comments or concerns about this privacy policy or about our privacy practices, please contact us at [email protected]. You may also send your privacy-related comments or questions to the following address:
PCC Community Markets
Attention: Privacy Policy Compliance
1320 4th Ave
Seattle, Washington 98101